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Case Studies

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End-to-End Tech Support

As a certified IT vendor, we streamlined operations, optimized processes, developed dashboards, and built custom applications to improve operations.

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Managed Services

Large Scale Talent Deployment

Deployed over 100 resources, including project management and program support, to address talent shortages and provide essential skills to the org.

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Resource-Based Solutions

Marketing Stack Consolidation

Provided technology and creative expertise to help consolidate their marketing tech stack and unify web properties across various business divisions.

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Data and AI

Scalable Quality Assurance Program

Developed a collaborative DevOps program establishing a dedicated team of QA managers and testing engineers to enhance their Quality Assurance Programs.

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Resource-Based Solutions

Enterprise SQL Strategy & Support

Provided strategic guidance and support for their e-commerce apps by designing, deploying, and maintaining their MS SQL Server environments.

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Data and AI

Dashboard-as-a-Service

Transitioned from reactive to proactive operations by deploying a custom dashboard, centralizing their data to gain insights and make better decisions.

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Application Development

User Acceptance & Software Testing

Collaborated with program managers, developers, and support teams to optimize operations through automation and monitoring solutions.

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Managed Services

Custom Gaming and UX Tools

Developed customizable tools to elevate the gaming experience, driving increased traffic and attendance at retail stores and boosting revenue from events.

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Application Development

Custom Kiosk Development

Built a custom platform for hospital staff to analyze data and make decisions on resource allocation, improving safety and reducing bed utilization.

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Application Development

Client Services and Support Ops

Implemented 24/7/365 CSS OPS to proactively manage at-risk cases and prevent negative sentiment or escalations from premier customers.

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Managed Services

Process Improvements and Automation

Enabled purchase order payments across 44 stores, streamlining operations, boosting revenue, and fostering long-term client engagement.

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Managed Services

Commercial Sales Support Solution

Built a scalable SharePoint Online solution for seamless commercial sales, integrating multiple systems, streamlining workflows, and ensuring data security.

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Managed Services

Customer Velocity Program

Led the Customer Velocity Program, streamlining processes, enhancing engagement, and improving the global sales experience.

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Managed Services

Multi-Tier Systems Architecture

Improved the client’s digital distribution by optimizing systems, cutting costs by 60%, and enabling faster, more reliable global downloads.

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Managed Services

Project Management & Site Admin

Optimized the client’s SharePoint portal, managed Enterprise Partner Group's projects, and supported planning, driving efficiency across 13 global areas.

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Managed Services

Scalable Software Solution

Implemented a scalable analytics service, providing program management, support, and enhancements to improve site performance and user adoption.​

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Application Development

Proposal Writing Services

Optimized the client’s proposal process, increasing renewal rates, win rates, and business growth through streamlined management and targeted strategies.

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Managed Services

Business Intelligence Portal Development

Developed a business intelligence solution with dashboards and analytics, streamlining volume licensing performance tracking and reporting.​

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Application Development

Mobile Application Development

Developed a mobile app for real-time customer engagement tracking, enhancing data accuracy and streamlining analytics for better insights.

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Application Development

Real-Time Analytics & Dashboard

Developed a centralized data & analytics portal, integrating global retail information for real-time insights and optimized performance tracking.

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Application Development

Custom Enterprise Data Platform

Developed a data platform to optimize bed utilization, enhancing patient safety, boosting staff productivity, and driving hospital revenue growth.

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Application Development
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