We introduced innovative practices that resulted in a dynamic and robust system capable of not only managing the high volume of cases but also delivering an improved, more personalized customer support experience.

Discover how a regional airline company overcame data challenges and transformed their operations from reactive to proactive. With the assistance of Wimmer Solutions' data team, the airline gained valuable insights and centralized their data, enabling them to make timely and informed decisions.

In the hospital setting, suboptimal bed utilization can cascade into a multitude of unpleasant or even unsafe experiences for patients — not to mention wasted resources and revenue loss for hospitals. Learn more about how our team from Wimmer Solutions built a custom platform that enabled hospital staff to analyze relevant data and make informed choices on efficiently allocating and utilizing hospital resources.

Wimmer Solutions helped our client leverage Microsoft Power Platform and Power BI to increase the applicant success rate of their Global Educator’s Program and deliver insights to their leadership team.

Wimmer Solutions crafted a solution for our client using Azure and Power BI. After centralizing their data storage, Wimmer enabled the client to better use their data for real time analytics and custom dashboards to track trends and create reports for their customers.

Wimmer Solutions gave their field employees the ability to input critical sales data on the spot with a mobile app created with Power Apps. See how the data empowered sales with real-time analytic insights, trend tracking, and reporting capabilities.

See how Wimmer Solutions used Power Automate to augment the email capabilities on their website to have free resource documents automatically delivered with the press of a button.

Our infrastructure solution optimized data to understand performance volume, work streams, and effective communication, resulting in more efficient, accurate, and cost-effective operations

Working cross-functionally with program managers, developers, and support analysts, our team’s work kept the client's web properties running smoothly and efficiently using automation and monitoring solutions

The customizable tools Wimmer created enhanced user experience for gamers and drove greater traffic and attendance to retail stores, tournaments and revenue-building events

Wimmer’s managed service combined technical writing, project management and content management expertise to enable more on-time renewals, submitted proposals, and greater win rates

Our managed service team streamlined core functions and raised the bar for performance to optimize partner sites, improve user adoption, and decrease overall costs

The information kiosk we developed supports the hospital’s education efforts and drives positive choices by providing continually updated information to patients and their families

Our consultants designed and implemented workshops, marketing support, analysis and documentation across sales, services, marketing, and partner leads

The file transfer tool and multi-tier system architecture our team created enabled faster downloads and greater functionality, reducing server fulfillment costs by 60%

The 24x7x365 support solution we designed for the E-commerce client's extensive database environment reduced costs and compatibility issues while improving end user support

Our BPI experts delivered a comprehensive process mapping and optimization solution for the client's Customer Velocity Program in partnership with Triaster Process Navigator

Wimmer Solutions’ SharePoint Online implementation is highly scalable and helped support 300 percent growth in our client’s business over two years. With high flexibility and ease of use, it is the ideal solution for the company’s order processing and customer service.

Wimmer’s process improvements and automation helped streamline and mature the process to such a degree that The Client decided to migrate the work offshore for maximized ROI. While the result was a drop in Wimmer’s support for this environment, we were proud to produce an effective, cost efficient service that exceeded expectations for both our Client and its commercial customers.